Privacy Policy

At Centred Mums we take your privacy seriously and are committed to protecting your privacy.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

Any information you give us is used exclusively by Centred Mums. We do update this policy from time to time so please do review this Policy regularly.

We do not share any personal information with any third parties, or rent, sell, disclose or distribute your information to any outside parties.

The Class Scheduling and Booking System

We use software called Acuity to administer our online booking. You can see their Privacy Policy via this link.

Your money is processed by Braintree which accepts most debit and credit cards. You can find out more about them and their security in this document

By booking through Acuity, your name, address, email, and phone-numbers, plus a record of the classes you have booked, is stored on a database that only Grace Lillywhite has access to. By booking this way you are agreeing to let us send you the odd email reminding you about your Pilates classes and when new classes or workshops are coming up. You can unsubscribe from these emails at any time by letting me know that you no longer wish to receive them.

Enrolment Forms and Medical Information

We ask everyone who attends a group or private Pilates session to fill in an enrolment form via JotForm or in paper form. You can view the JotForm privacy policy here

Your form will ask you for your name, address and phone-numbers and has a large health information section. It also asks you to agree to a list of terms and conditions.

To be able to do our job as Pilates teachers, we need to ask you information about health conditions and injuries. It is very important you give accurate and current information to us, and keep us up-to-date with your state of health.

We do not discuss teaching you or any details of your health with anyone without your express permission. We may ask your permission to talk or email your physiotherapist, consultant, doctor, or other health professional if we think this would benefit your treatment. You would be entitled to see this correspondence if requested.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • i. In the event that we sell any or all of our business to the buyer.
  • ii. Where we are legally required by law to disclose your personal information.
  • iii. To further fraud protection and reduce the risk of fraud.

Storing Your Personal Data

We do not store any personal data unless we have your prior permission, all data is stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.


Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

The cookies that we use allow us to:

  • remember your preferences during and between visits
  • continuously improve our services, website, and marketing
We do not use cookies to:
  • collect any personally identifiable information
  • collect any sensitive information
  • pass personally identifiable data to third parties

Cookies on this site are set by Google Analytics.

Our cookie is used to remember if you’ve accepted our cookie / privacy policy.

Google Analytics uses cookies to keep track of the number of times a visitor has been to the site, which pages they visit and how long they spend there, what search terms brought them to the site, what OS / browser / network they’re using, and what links they follow within our site. You can find out more about Google Analytics here:

Turning Cookies Off / Opting Out

Almost all browsers and devices can be instructed not to accept cookies. Please consult the Help pages for your browser (usually available via the F1 key), or your device’s instruction manual for details.

Please be aware that the functionality of the site may suffer as a result.

Here are some links for the more popular browsers

To provide website visitors more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on instructs the Google Analytics JavaScript not to send any information about the website visit to Google Analytics. If you want to opt-out of Analytics, download and install the add-on for your current web browser.

The Google Analytics Opt-out Browser Add-on is available for Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

If there are any questions regarding this privacy policy, or you would like to discuss any matter regarding the collection or retention of your personal data, then you may contact us using the information below.

Company name: Centred Mums

Company address: 370 Hatfield Road, St Albans, AL4 0DU

Company email:

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